In Burnaby we are fortunate to have a wealth of resources and community organizations working to make our community the safe, supportive and great place it is to live. Whether you are looking for educational or fun events, or need support and help with a problem there likely exists something to help meet your need. Please browse the Resources below for helpful numbers and organizations in Burnaby. And always, if you have any questions or need more assistance to not hesitate to contact our Community Office.
About
Resources
- BC Government
- City of Burnaby
- Childcare
- Community Organizations
- Disability
- Education
- Employment
- Health
- Housing
- Human Rights
- Immigrant/Newcomers
- Legal
- Seniors
- Women
- Youth
- Link to Federal Member of Parliament
- Links to other Opposition MLAs
Events
Get Involved
BC Government
List of Ministries and Organizations:
http://www.gov.bc.ca/ministries/
Enquiry BC l Website Link
604-660-2421
Connect toll-free to any BC government ministry
BC Vital Statistics l Website Link
Find information to help you register and order certificates for vital events, such as a birth, death or marriage. This website also includes specific information and annual reports on the vital events and the health of British Columbians.
BC Ombudsperson l Website Link
1-800-567-3247
If you think a provincial government ministry or public agency has treated you unfairly, the Ombudsperson may be able to help
B.C. Legislature Visitor Information and Tours l Website Link
City of Burnaby
- City of Burnaby
http://www.city.burnaby.bc.ca/ - City of Burnaby Directory
http://www.city.burnaby.bc.ca/contact.html#emergency
Council
- Mayor Derek Corrigan
604.294.7340 - Pietro Calendino
604.614.7379 - Richard Chang
- Sav Dhaliwal
604.420.8188 - Dan Johnston
604.540.6766 - Colleen Jordan
604.299.4249 - Anne Kang
604.439.1574 - Paul McDonell
604. 525.8856 - Nick Volkow
604.430.6747
Emergency Services
Burnaby Fire Department
Non-Emergency Line 604-294-7190
Burnaby RCMP | Website Link
Non-Emergency Line 604-294-7922
Southeast (D. N. Brown) Community Police Office
604-656-3275
Services provided: non-emergency police reports, criminal records checks, vehicle repair warnings, liquor permits, crime prevention video and engraver loans, fingerprinting, information on crime prevention programs, speedwatch requests.
Southwest Community Police Office
604-653-3232
Services provided: non-emergency police reports, criminal records checks, vehicle repair warnings, liquor permits, crime prevention video and engraver loans, fingerprinting, information on crime prevention programs, speedwatch requests.
Parks and Recreation
Bonsor Recreation Complex | Website link
604.439.1860
Eastburn Community Centre | Website link
604-525-5361
Edmonds Community Centre | Website link
604-525-1671
Childcare
Burnaby Early Childhood Development
604.872.8892
Useful information about Early Child Development programs and services, community resources for families with young children, educational resources about parenting, research about the importance of early learning.
Directory of Licensed Child Care and Residential Care Facilities in Burnaby
YMCA BC Child Care Resource & Referral
604-294-1109
Provides parents with information and referrals from a childcare registry.
Community Organizations
Burnaby Community Connections
604-299-5778
Helps people connect to services and resources and facilitates collaborative projects and community-based solutions to address complex social issues.
Burnaby Family Life
604-659-2200
Provide quality services and opportunities for families and individuals, in all their diversity, to enable them reaching their full potential
Burnaby Kidsport Fund
604-294-7111
Provides grants to help pay for sports registration fees for children ages 6-18 living in Burnaby.
Burnaby Multicultural Society
604-431-4131
Provide multilingual services and programming to immigrants and new Canadians
Community Resource Guide
A listing of programs and services in Burnaby and New Westminster
Helping Families in Need Society
604-294-3087
Collects used household items (furniture, mattresses, dishes, clothing, and toys) and distribute them to families in need. Small membership fee required.
South Burnaby Neighbourhood House
604-431-0400
A place where families and individuals can come to get support and services; a place where new immigrants become connected; where seniors and youth can gather; and where all these groups can come together in activities and events that aim to link generations and cultures and create a stronger community.
Disability
BC Coalition of People with Disabilities
604-875-0188
604-872-1278 Advocacy Access Program
Disability advocacy for individuals and groups (ex. Provincial disability benefits), as well as information, workshops and training.
Burnaby Association for Community Inclusion (BACI)
604-299-7851
Offers a broad range of programs and services to children, youth, and adults with developmental disabilities and their families.
Community Living Society
604-451-8699
Provides both residential and vocational services to adults with developmental disabilities in the Lower Mainland.
Education
- Burnaby Public Library
- Burnaby School District #41
604-664-8441
Employment
Employment Standards Branch
604-660-4946
Administers the Employment Standards Act and Regulation, which set minimum standards of wages and working conditions in most workplaces
Workers' Advisers Office
604-713-0360
For assistance with the Workers Compensation Act and WorkSafeBC
Workers Compensation Appeal Tribunal
(604) 664-7800
Federal Members of Parliament
Peter Julian, MP Burnaby- New Westminster
604-775-5707
As your Member of Parliament, Peter's Community Office team is available to help residents navigate through and resolve issues on a Federal level in areas such as immigration, Employment Insurance and income tax disputes.
Kennedy Stewart, MP Burnaby-Douglas
604-291-8863
As your Member of Parliament, Kennedy's Community Office team is available to help residents navigate through and resolve issues on a Federal level in areas such as immigration, Employment Insurance and income tax disputes.
Find your Member of Parliament
Health
College of Physicians and Surgeons BC
604-733-7758
Members of the public who have a question or a concern about a physician can contact the College for guidance, and/or file a formal complaint with the College. Also provides list of family physicians who are taking patients.
Burnaby Hospice Society
604-520-5087
Provides compassionate support to individuals and families during the dying and grieving process.
Burnaby Mental Health Centre
604-453-1900
Early Childhood Mental Health Team
604-660-5722
Provides community-based specialized mental health services to children under 5.
Fraser Health Authority
604-918-7605
HealthLink BC
811
24 hr health info line- speak with a nurse, pharmacist or dietician.
Medical Services Plan
604-660-2421
For information on your Medical Services Plan, premium assistance and temporary premium assistance.
Housing
BC Housing
604-433-2218
Provincial government agency providing subsidized housing
Burnaby Task Force on Homelessness
Multi-agency task force focuses on providing an outreach worker, support services, extreme weather response, shelter/housing and community awareness
Progressive Housing Society
604-522-9669
Promote the wellness of people with a mental illness by providing affordable housing options and support services, based on the principles of recovery
TRAC Tenant Resource & Advisory Centre
604-255-0546 (Tenant Infoline)
For information about residential tenancy law in BC
Residential Tenancy Branch
604-660-2421
Provides landlords and tenants with information and dispute resolution services
Human Rights
BC Human Rights Coalition
604-689-8474
Information about human rights, the Human Rights Code, and how to file a complaint or respond to a complaint.
BC Human Rights Tribunal
604- 775-2000
The B.C. Human Rights Tribunal is an independent, quasi-judicial body created by the B.C. Human Rights Code. The Tribunal is responsible for accepting, screening, mediating and adjudicating human rights complaints.
Immigrant/Newcomers
Immigrant Services Society of BC
604-395-8000
Provides newcomers with a range of settlement services, including community settlement counseling in various languages, community bridging, multicultural peer support, and more.
MOSAIC Settlement Services
604-636-4712
Provides newcomers with a range of support services, including settlement services, employment services, family services, interpretation and translation, language instruction, legal information and counseling services in over 20 languages.
New Canadian Clinic
604-412-6580
Clinic for government-assisted refugees. Provides medical, mental health services, and connections to food, clothing and housing.
Progressive Intercultural Community Services
604-324-7733
Provides a variety of comprehensive programs and services to assist new and recent immigrants with their transition within Canada.
Vancouver and Lower Mainland Multicultural Family Support Services
604-436-1025
Provides free, confidential, culturally sensitive services to immigrants and visible minority women and their families who are experiencing family violence. Service provided in 24 languages.
S.U.C.C.E.S.S.
Burnaby-Coquitlam Service Centre 604-936-5900
Burnaby Settlement Service 604-430-1899
Provides social services, employment services, business and economic development services, training and education services, and health services
Legal
BC Family Law Resource
This website offers a comprehensive survey of family law, divorce law and the court process in British Columbia, Canada. It's written in plain language, with handy pop-up definitions for legal words and phrases, and covers pretty much everything there is to know about family law and divorce law in the province.
ClickLaw
This site provides legal information, education and help for British Columbians
Family Maintenance Enforcement Program
604-678-5670
Monitors and enforces maintenance orders and agreements for child and spousal support
Family Justice Counsellors
604-660-2421
Based out of Family Justice Centres, counsellors are specially trained to help families with child custody, guardianship, access and support issues.
Legal Advocacy Project
604-254-9626
Provides legal assistance to low-income immigrants and refugees in immigration law and poverty law issues. Interpreters available.
Legal Services Society
604-408-2172
Provides legal aid in BC, including representation by a lawyer, legal advice and legal information. Priority given to people with low incomes.
Law Students' Legal Advice Program
604-822-5791
Non-profit society run by UBC law students. Provide free advice and representation to clients who would otherwise be unable to afford legal assistance.
Lawyer Referral Service
604-687-3221
Provides the name and number of a lawyer who will give a half-hour interview and advise whether client had a legal problem.
People's Law School
604-331-5400
The People's Law School exists to help you learn about your rights and responsibilities under the law. They make special efforts to serve people who may have particular legal education needs, including seniors, workers, students, immigrants, parents and poor people.
Pro Bono Lawyer Consultant Program
604-694-6647
Provides free half hour consultations with a lawyer to low-income people who can't afford a lawyer or obtain legal aid.
Victim Service Program
604-525-9144
Provides support and guidance to adults who have been victims of violent crimes in Burnaby and New Westminster – regardless of whether or not the police have been contacted.
Seniors
Burnaby Seniors' Outreach Services Society
604-291-2258
Peers supporting the emotional well-being of seniors
Edmonds Community Centre
604-525-1671
Neighbours Helping Neighbours
604-435-9544
Supervised team of persons with developmental disabilities assist seniors and others with basic gardening and light home repairs.
Seniors Housing Services
604-520-6621
Provides seniors with information on housing and one-to-one support for seniors who are homeless or at risk of homelessness. Also provides assistance completing all government forms, including the SAFER application.
Senior Citizens' Repair Service
604-529-1100
Provides low cost, minor house repairs and maintenance to seniors 55+ and low-income persons with disabilities living in their own home.
South Burnaby Neighbourhood House
604-431-0400
A place where families and individuals can come to get support and services; a place where new immigrants become connected; where seniors and youth can gather; and where all these groups can come together in activities and events that aim to link generations and cultures and create a stronger community.
Women
Battered Women's Support Services
604-687-1867
Provide feminist counseling, systemic advocacy, community education and violence prevention
Pacific Post-Partum Support Society
Support Line- 604-255-7999
Offers telephone support calls, weekly support groups throughout the Lower Mainland, information in print, and a renowned Self-Help guide to postpartum depression.
Dixon Transition Society
604-298-3454
Provides shelter, support, and housing for women and their children directly fleeing abuse.
Vancouver and Lower Mainland Multicultural Family Support Services
604-436-1025
Provides free, confidential, culturally sensitive services to immigrants and visible minority women and their families who are experiencing family violence. Service provided in 24 languages.
Youth
Youth in BC
www.youthinbc.com
Information & Support Lines
Kids Help Phone
1-800-668-6868
Non-judgmental, anonymous support for children and youth.
Helpline for Children
604-310-1234
Sex Sense Line
604-731-7803
Nurses and trained volunteers provide sex and reproductive
health information.
Youth Against Violence Line
1-800-680-4264
Safe and confidential way to prevent and report incidents of
youth violence or crime, or seek assistance from local police.
Youth Health Clinics
Burnaby Youth Clinic
604-293-1764
Options for Sexual Health Clinic
604-731-4252
Provides a range of free, confidential services including STI testing and
treatment, pregnancy testing and counselling, physical examinations, affordable
birth control, and more.
Youth Employment Centres
CAVE Employment Centre
604-438-3045
Free employment drop-in centre for 15-30 year olds seeking employment or career information. Computer lab is available.
New West Youth Employment Resource Centre
604-540-2250
Free employment drop-in centre for 15-30 year olds seeking employment or career information.
Youth Centres
Edmonds Youth & Family Resource Centre
604-522-2327
7443 Edmonds St, Burnaby
Creekside Youth Centre
604-415-7607
2720 Beaverbrook Cres, Burnaby
K.R.I.B. Youth Centre
604-524-6359
7015-14th Ave, Burnaby
South Central Youth Centre
604-433-6032
6730 Jubilee Ave, Burnaby; 5485 Rumble St (temporary location)
Summit Youth Centre
604-268-1369
200 Willingdon Ave, Burnaby
Urban Native Youth Association
604-522-2327